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Dell and Google in Bloatware Venture

I know it’s hard to believe after my spit take on the new Google internets and my resounding yawn in the face of Gmail chatting, but in general I really like Google. Or at least I did until it started spending billions on stupid ideas.

Now that I’ve gotten that out of the way, let me tell you the other reason why I think this new Dell/Google deal to get Google software pre-installed on new Dell computers is bad news. Henry Blodget has already covered the financial side of things.

It’s bad news because the very last thing in the world- and I mean the very last thing- Dell needs to do is pre-install more bloatware on its computers. There are far too many trial versions and thinly disguised ads on new Dells now. Dell has been criticized for this before. In fact, excessive bloatware is one of the reasons I stopped buying Dells (and other brands) and started building my own computers.

Here are a couple of rules that should be mandatory for every computer manufacturer:

1) Except for a very few major things like anti-virus and anti-spyware programs, don’t pre-install any trial versions or other disguised ads on new computers. Either give us a the full, non-crippled, non-expiring version of something or don’t give us anything. No one believes this is anything other than a disguised ad.

2) Other than an internet browser, don’t pre-install anything that we can download for free off the internet. I probably don’t want that stuff and it’s easier to add what I want than to remove a ton of bloatware. This applies to the Google software that will be stuffed down our throats under this new arrangement.

I use and love the Google Toolbar. But I prefer X-1 (even though I have to pay for it) over Google’s desktop search. And just because Google will pay Dell to pre-install a bunch of junk that third party vendors pay Google to include in the bloatware package doesn’t mean it should be stuffed onto my new computer.

Everybody gets paid in this caper except for the person who pays for the computer. He or she has to either spend hours removing or pay some computer geek to remove all the stuff he or she doesn’t want. It’s an entire industry designed to screw over computer buyers in the name of a few dollars. Anyone who thinks this is about helping the consumer is living in Google fantasy land.

And don’t even get me started about the Google Pack. If I want that stuff (most of which I most definitely don’t), I’ll go get it. Do not pre-install any of that stuff on my computer. None of it.

The Dell/Google deal is a bad idea for Google (too expensive) and for consumers (even more bloatware). Dell, of course, makes out like a bandit, but at the expense of its customers.

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‘Tis But a Firewall

Google, taking a break from trying to build some more internets, has announced that it will combine its instant messaging service with Gmail, its web based email service. No word yet whether there would be one joint service for all internets or a separate service for each of the internets (can you tell I am irritated by the prospect of Google’s new internets?).

Anyhow, the idea seems to be that you’ll be able to chat directly from your Gmail account, without having to log into a separate chat program. Google figures that saving those 5 seconds will cause a cyber-stampede of users to drop their AIM and Yahoo IM accounts and thunder on over to Google. Somebody needs to tell Google that most companies not owned by Google block chat and web based email programs so their employees will actually do some work.

The good (by good I mean only mildly ludicrous) news is that the chat application will be able to communicate with other chat programs, including Earthlink’s chat program. It will be handy to be able to chat with the nine people who use it. Still no interconnectivity with AOL, Yahoo or MSN for all the reasons I talked about back in August.

I’m starting to think that Google took all that money it should have used to buy Flickr, Delicious and Technorati and bought some lost episodes of Monty Python’s Flying Circus.

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Google to Acquire World

At least according to this article in the Times of London (which presumably is read by the Werewolves of London).

I don’t even know where to start, so let’s take this story paragraph by paragraph.

Google is working on a project to create its own global internet protocol (IP) network…

I was thinking just the other day that I wanted another internet. If one is good, two or three would be better. I was going to call my old jogging buddy Al Gore and ask him to invent another one. Now I don’t have to, because Google already did it.

Last month, Google placed job advertisements in America and the British national press for “Strategic Negotiator candidates…

Strategic Negotiator must be a negotiator who uses more strategy. I bet the frugal ones drive Pre-Owned Cars. I don’t know what dark fibre is (the re must mean that it’s not a thread), but this all sounds too James Bond to be real. I think Google is messing with us.

Dark fibre is the remnants of late 1990s internet boom where American web companies laid down fibre optic cables in preparation for high speed internet delivery…

OK, now I get it. Sort of like what 360Networks was going to do back in the nineties when I bought all that stock that later became worthless. Maybe Google can get into alchemy too while they’re trying all these old get rich quick schemes.

Late last year, Google purchased a 270,000 sq ft telecom interconnection facilities in New York. It is believed that from here, Google plans to link up and power the dark fibre system and turn it into a working internet network of its own.

This paragraph pretty much speaks for itself. Shoot, everyone should have their own internet. Maybe Google can mass produce internets at some of the abandoned automobile plants that Michael Moore likes to talk about. I think I see a movie possibility here.

It was also reported in November that Google was buying shipping containers and building data centres within them, possibly with the aim of using them at significant nodes within the worldwide cable network…

I actually know a guy who wants to buy cargo containers and turn them into housing for retirees. When he told us about it the other day on the way to Galveston, I laughed so hard I almost wrecked the car. I hope he doesn’t care that I’m talking about it on this internet, or that Google is going to corner the market on cargo containers the way the Hunt brothers did with silver back in the day.

Google has long been rumoured to be planning to launch a PC to retail for less than $100…

Well, that was sort of a left turn, but someone has to use all these new internets and what better way to ensure that happens than to give a bunch of really crappy computers to poor people and make them watch Google Ads over one of the Google Internets while using a Google Computer. I predict a line of cars will be the next step in Google world dominance. After they abandon the mass production of internets, they’ll have to find something to do with all those automobile/internet factories.

[[[I'm going to skip a few paragraphs because they aren't ludicrous enough to warrant comment.]]]

However, industry insiders fear that the development of a network of Google Cubes powered over a Google-owned internet network will greatly increase the power that Google wields over online publishers and internet users.

Really? Ya think?

Should Google successfully launch an alternative network, it is theoretically possible for them to block out competitor websites and only allow users to access websites that have paid Google to be shown to their users.

Nobody will be upset about that, particularly after all the hell raising Google and others have done about the telecos trying to toll the pipes on the existing internet. Assuming this isn’t a joke (and I believe it is either a joke or a tragically funny misunderstanding), this is just Google thumbing its nose at the telecos. PR by satire.

However, the moves towards providing equipment for as little as £60 will prove popular with home users and even governments, who will welcome the spread of the internet to homes that could not previously afford the intital costs of purchasing PCs.

Well isn’t that heart warming. We’re going to build a bunch of internets and give you some near-computers so you can stare at our ads and use our internet(s) all day long. I’m surprised the Red Cross hasn’t already done this.

Contacted by Times Online today, a spokesperson for Google denied that it had any such plans…

Let’s hope not, because if it’s true, we’re all living in a Monty Python movie.

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Will Google Buy a Seat at the Music Table?

After tossing up its Google Video store to less than rousing reviews, the latest rumor is that Google is about to enter the online music fray. I suggested the other day that Google buy Pandora, my favorite online listening spot.

But the perceived money is in downloadable songs. And while I am on record that I won’t buy any DRM infested music, a lot of people will. So unlike selling downloadable videos, which I think is a supply in search of a demand, I think there is something to be said for selling downloadable songs.

There are two ways to build an online music store. From the ground up, which may result in a better, more innovative product, but takes longer to develop and much longer to generate any meaningful market share. The other way is to buy and incorporate an existing store. Yahoo got music by acquisition when it bought Launchcast and then MusicMatch.

So the word on the web is that Google is thinking about buying Napster, the popular, but DRM-infested namesake of the once innovative and much maligned by the RIAA peer to peer music service. Or maybe not. Once again, we’re all talking about something that might be a creation of the blogosphere.

I think buying Napster is probably Google’s best avenue to enter the online music business. For one thing, Google can’t afford the fallout from another blown opening. Additionally, while I don’t use Napster, I’ve read pretty good stuff about it. Napster gives Google instant market share and music credibility. Plus we know what Napster looks like already, so there won’t be hundreds of “are you kidding” posts the day Google goes live with it.

I’d love to see Google change the world again by bringing forth a new, innovative online music store. But the legal restrictions, the RIAA-gone-wild problem and the somewhat mature market make that unlikely. Plus, if Google thought Google Video was going to rock the house, then I’m not sure I want it to try to reinvent too many wheels.

So buying entry might be the way to go. But Google must recognize and remember that online music is quickly becoming a commodity. Online music stores are no longer destinations. They are online gas stations, dispensing song files they squeeze out of the record label cartel.

As such, brand building is almost an exercise in futility and the online music stores will always be at the mercy of the record labels. Exxon just proved that you can make money in commodities, but to do so you must have an inherent advantage or learn to operate cheaply and quickly. One of the best advantages in a commodity game is the ability to predict where the market is going next. Predicting the actions of the granny hating, catless bag holding, all-in-a panic record industry sounds like a tough order to fill. So I don’t see much chance for an advantage.

Without an inherent advantage and with what most believe to be very thin margins that don’t leave much room for competing on price, Google has to compete on service and name alone. That’s harder to do. There’s a lot of demand for online music, but it is, at the end of the day, a commodity. Since people care less about where they buy a commodity, it makes sense to enter the game by acquiring someone who has market share. But the price has to be right.

All in all, it’s a good move for Google. If the price is right.

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Google Video and the Swaggartization of Tech Titans

Google is now admitting that it screwed up the much ballyhooed launch of Google Video by not adequately promoting all the great free TV shows that could be bought, downloaded and watched in a tiny box on your iPod or computer. Somehow things would have been different if all those free shows for sale had been pasted all over the Google Video homepage.

Well, friends, now there are links to Brady Bunch and I Love Lucy episodes right there on the homepage. Buy as many as you want for $1.99 a piece. Or you can tune into TV Land any night of the week and watch them on your TV for free.

There’s also a link to the CSI-Name any City show that anyone who cares has already seen. You can buy it and watch it for a whole day for $1.99. That’s right, a whole day.

But it’s just cooler to watch them on your computer. Right.

Steve Rubel points out that this is the week for tech titans to fall all over themselves admitting their mistakes and promising to do better. He also says that smart people knew all along that Google was blowing it. He cites an article from January 10 questioning the announcement and content of Google video. Steve must have missed my post of January 6 where I asked if anyone was going to line up to pay to watch repeats of boring NBA games and otherwise free TV shows on their computers.

I don’t think the homepage has all that much to do with it. I just don’t think anyone wants to buy much of what they’re selling.

I can see a modest market for downloadable, DRM-infested video courtesy of frequent travelers who need something to watch while on planes and in airports. I use Movielink for just that purpose. So while people might want to download something to watch on the plane or train, how many people will do that regularly? My guess: very few.

For one thing, it’s a little hard to watch a video on a laptop or iPod, even on a long flight. I know, because I sometimes watch movies on my Tablet PC on long flights. But more often than not, I end up turning off the movie and reading a book or sleeping. Plus, people don’t like to pay twice and all of us already have access to these shows via our TVs and TIVOs. Finally, how many long distance commuters (a) prefer watching I Love Lucy to sleeping, talking or staring out the window and (b) have the means and methods to find, download and play I Love Lucy on their iPods or laptops?

I’ll say it again: Other than the occasional lottery scam video, I just don’t get the whole downloadable video thing.

I think someone’s trying to create a market for a demand that doesn’t exist.

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Google’s China Game

So Google has agreed to censor its web search results in China. No Tiananmen Square, no independent Taiwan. No Gmail, no blogs.

It sucks that Google has to do this, but I think, all things considered, this falls on the right side of the OK line. Here’s why.

There’s definitely an OK line when it comes to ignoring basic rights in the name of global expansion. For example, I would be outraged if Google agreed to censor out stories about successful business women or members of a particular religion just to get some deal working in some far away country that doesn’t share our views about equality and religious freedom.

On the other hand, I don’t know that the Chinese people have voiced any desire to avoid reading about Tiananmen Square or Taiwan. To the contrary, they are being denied that right by the government. The top down origin of this restriction is, at least for me, the difference maker. While Google can’t allow its Chinese users to read about these things, it can give them something- a Chinese Google- they don’t already have. Maybe by becoming a player in the Chinese internet, Google can, over time, be a force for positive change.

Most of the efforts leading to this positive change will ultimately have to come from within China, not without. So I’m not bothered by Google’s decision to give the Chinese people something as opposed to nothing.

Plus, as Mathew Ingram points out, Google is not the first major U.S. internet player to make concessions in the name of Chinese expansion.

To get carried away and claim that this somehow represents Google’s transformation into Darth Vader is simply naive. Americans sometimes seem to believe that everyone has to start acting like us immediately and that anyone who doesn’t is, well, evil. That’s just not the way the world works. The important thing is to seek positive change and avoid going backwards. Google’s China game is certainly not a giant step forward, but being realistic and trying to work within the system is not going backwards either.

We can draw lots of lines in family discussions at the dinner table and in newspapers and blogs, but positive change sometimes requires compromise. Once you draw the wrong line, the conversation is over and the battle lost. At least this way Google lives, in China, to hopefully fight another day.

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In Other News, the Sky is Still Blue

Everyone is all a tither about this statement from Susan Decker, Yahoo’s CFO:

We don’t think it’s reasonable to assume we’re going to gain a lot of share from Google. It’s not our goal to be No. 1 in Internet search. We would be very happy to maintain our market share.

Steve Ruble says:

I have no interest in using a product that the company doesn’t aspire to make best of breed. If search is no longer hip to Yahoo, then Yahoo Search is no longer hip with me.

Steve, guys, what do you expect? Is is better for us and for Yahoo’s shareholders if Yahoo continues to tilt at the cyber-windmill by making the impossible a major part of its corporate plan?

Face it, no one is going to surpass Google as the internet search leader. I know, I know, I know- Google passed Yahoo and Alta Vista and HotBot (which was Google before Google) and all those other search engines not all that long ago, but the race is over. Betamax and LPs used to have the largest market share too. Should Sony/BMG make it a corporate goal to make LPs the new media of choice?

Of course not. The people who have to actually make the money have to be realistic. I think Ms. Decker’s statement is not only true, it shows that Yahoo is dealing with the what is, not the what was.

Rather than try to do the impossible, Yahoo should (a) buy Technorati right now, and then (b) follow Thomas Hawk’s Yahoo savings plan. Well, except for the TIVO part. I love me some TIVO too, but it’s dying on the vine thanks to abandonment by DirecTV and its deal-a-day approach to securing a lifeline.

Again, somebody tell me why Yahoo’s admission of the obvious is either surprising or disturbing?

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Why Google Has to Win the Technorati Race

Lots of talk at TechCrunch, Squash, and The Blog Herald today about the possibility of Yahoo buying Technorati, as I suggested weeks ago and predicted here last month.

If Yahoo combines Technorati with Flickr and Delicious, it will have a commanding and perhaps insurmountable lead in the Web 2.0 race. Which I why I believe you can’t count Google out of this race. If Google buys Technorati, it’s still a two horse race. If I know that, Google knows that.

Look for Google to be the winner in the Technorati race. Why? Because it has no choice.

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The Google Bubble

Henry Blodget has a post about Google’s stock price that brings back some bad memories from the late nineties and early oughts.

Back in the nineties, I became a great investor like everyone else who bought tech stocks. I made some nutty (paper) returns for a few years, got quoted in a few investing articles, was selected for SmartMoney Magazine’s Investor Panel and got on the cover of Money Magazine. Then I lost all of the paper profit when the tech bubble burst. I also lost the deal to sell ACCBoards.Com for seven figures and a bunch of stock, but that’s another sad story.

I think Google rocks. I really do. But it’s about more than rocking; it’s about making money. And Google trades at a PE Ratio in the hundreds. Back in the day, I would have thought about taking a small position just to join the fun and see what happens. Not today. I learned my lesson.

Some of the stocks I can think of off the top of my head that I rode all the way to (or near) zero are Exodus, Enron, MCI, 360 Networks and JDS Uniphase. Yes, I made a lot of money on Cisco, Applied Materials and eBay (I still own those at a very low split-adjusted price), but it wasn’t all that long ago that my losses on the bad buys were greater than my profit on the good ones. Buying stocks is like playing golf: one bad pick won’t kill you, but three bad holes will. If you make a handful of triple bogies, it doesn’t really matter how you do on the rest of the holes.

I think Google rocks, but I’m sitting this one out.

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More on Google Talk and IM

Business Week is reporting that Google is reaching out to the other IM players in an effort to provide interconnectivity:

“Georges Harik, Google’s director of product management, says the company has opened communications with AOL and Yahoo, offering them interoperability on the Google Talk network free, and it will soon contact Microsoft.”

For the reasons I described last night, AOL, Yahoo and Microsoft don’t want interconnectivity. This is another brilliant move by Google. One of two things will happen:

(1) these companies will begrudgingly agree to interconnect, fearing the bad press they will get if they say no. In the scenario, Google wins because it seems, based on early reviews, to have a clutter and ad-free interface that people will like.

(2) these companies will say no and continue the battle for the user base. In this scenario, Google wins because there will be a lot of bad press painting the other companies as bad citizens and Google as the great uniter.

Either way Google wins.

Bonus thought: Google would own the internet now if it had bought Flickr before Yahoo did.

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